Registered: Nov 2009
Location: boise idaho
Posts: 153

A thread over on BROL indicated the Easy Racers plant was clobbered over the holidays. I know that a demoralizing loss like this can take months of slow recovery before things are back to normal.

Denton and crew: I think I speak for all of your cutomers and fans, we're sorry for your loss and hope the damage isn't monstrous.

I am also aware how important capital will be after insurance claims are filed because the check will be a long time coming. Somehow, you've got to let us know what you've got on hand and need to or would like to move. Maybe some of us can make a few major pre-season purchases. For instance, got any bodyskins on the shelves?

Hoping for the best possible outcome for you and your employees.

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I play go.
I use Macintosh.
Of course I ride a recumbent.

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Registered: Aug 2008
Location: Minnesota
Posts: 34

Denton...let us all know what we can do to help. Please post news if possible.

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Killshot

Bianchi Nuovo Race

Bridgestone MB2 (supermodified for MN winter commuting)

Kestrel 4000
Merlin Ti
GRR (RIP Aug 14, 2008)
Volae Exp Pro ES
CRush
Brompton

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Registered: Nov 2009
Location: boise idaho
Posts: 153

quote:

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Originally posted by Killshot
Denton...let us all know what we can do to help. Please post news if possible.

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I play go.
I use Macintosh.
Of course I ride a recumbent.

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Registered: Oct 2007
Location: Chester, MD
Posts: 12

According to Leticia Sanchez, spokesperson for the Watsonville, CA police department, the last communication received from Easy Racers, Inc of 10 Hanger Way occurred on 11/21/2011 and was for a reported vandalism incident. I obtained this information directly via telephone (831)768-3300.

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Dana

Ti Rush

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Registered: Oct 2002
Location: Watsonville, CA
Posts: 328

Firstly, I would like to say thank you to our customers with words support and well wishes.
I am currently totally overwhelmed at the moment, but feel the need to set a few things strait before returning to more urgent matters.
We did have a break in in November. The owner and administrative staff were NOT PRESENT for the incident. Warehouse staff called the police department and only reported that a window was smashed out. For some reason, neither party considered that anyone may have entered the building and/or potentially stolen any property. This is why the police report was for a vandalizm.
I have have the daunting task of setting up all new bank accounts, credit card processing, etc. to prevent further theft or fraud.
We trying to determine the losses, beyond that, I do not think it is necessary to publish anymore of the company's personal business.
Again, I thank those of you who offer well wishes and support.

Sincerely,

Christine
Office Manager
Easy Racers Inc

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Registered: Oct 2007
Location: Chester, MD
Posts: 12

I believe it was ezracerman who initiated the dialogue with a post on BROL. It was him who placed this issue out in a public forum. He stated,
"We returned to work to discover that we had been broken into and suffered a tremendous loss,so we are reeling from that, but we are here and trying to take care of our customers needs." That was the only information that was obtained from a private/personal source. All other information was obtained from a public source. You need to direct your post to Mr. ezracerman, who represents himself on BROL as an Easy Racers employee. According to the police, a public source, and I quote their email "Hi: the last report taken from 10 Hangar Way was on November 21, 2011. A broken window (vandalism), not big enough for anyone to crawl through. No other property damaged and nothing taken."

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Dana

Ti Rush

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Registered: Nov 2002
Location: Huntsville, AL USA
Posts: 222

Christine: Very sorry to hear about the breakin & all the difficulties. I & many other ER fans/bike owners wish you well, & hope ER can soon return to business as usual w/ great products & service.

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Registered: Nov 2009
Location: boise idaho
Posts: 153

How's the Facebook version of this episode playing out? Anyone do FB with Easy Racers?

You can't be so overwhelmed you cannot sell something.

So, got any bodysocks in stock?

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I play go.
I use Macintosh.
Of course I ride a recumbent.

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Registered: Nov 2002
Location: San Francisco, CA USA
Posts: 466

quote:

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Originally posted by bogiesan
How's the Facebook version of this episode playing out? Anyone do FB with Easy Racers?
...

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Registered: Nov 2003
Location: Detroit suburbs
Posts: 631

quote:

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Originally posted by john riley
Yes. Nothing there.

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Registered: Jun 2006
Location: santee, ca
Posts: 19

I too was looking to buy a bike, but now I am holding off till I find out more about their troubles. The ti-Javelin does look great.

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Steve Peters
2006 AREO 24 - Mine - FOR SALE
2002 GoldRush - Mine
ICE QNT - Mine
Catrike Road- Hers

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Registered: Aug 2008
Location: Minnesota
Posts: 34

...having a sense of responsibility to your customers. To go "dark" for more than a month then to push back with, "I do not think it is necessary to publish anymore of the company's personal business..." is, well, a little inappropriate. I would respectfully suggest that you, Christine, encourage Denton to offer a public announcement/update on the state of ER -- front and center -- on the home page of the website. I am afraid that in the absence of some major reasuring declaration, your customer base is in danger of eroding fast. This is a very small community and subculture.

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Killshot

Bianchi Nuovo Race

Bridgestone MB2 (supermodified for MN winter commuting)

Kestrel 4000
Merlin Ti
GRR (RIP Aug 14, 2008)
Volae Exp Pro ES
CRush
Brompton

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Registered: Mar 2006
Location: Eastern Washington
Posts: 166

I'm as curious as the next person to learn what happened. But the details may not be suitable for public airing...think about hind-sight discussions for how it could have been avoided, or the headaches of now having to deal with insurance issues ..

My thoughts and best wishes to the Easy Racer team in sorting through all the issues that probably surround this event! You've got a big rooting team behind you

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Registered: Oct 2002
Location: Watsonville, CA
Posts: 328

Business as usual

Thanks again for those with well wishes. We are fully operational and have been since we re-opened from our winter closure in December. Please feel free to all us or use easyshop online to place and order. We would be happy to help you.

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